How-to guide · 5 min read
“Mehnga hai”. “Sochenge”. “Family se baat karke bataenge”. The right response to each, codified.
Indian sales has roughly 12 recurring objections that cover 90 % of conversations. Price (mehnga hai), timing (abhi nahi), trust (kaise believe karu), family decision (family se baat karke), location, documents, EMI, comparison with competitors, possession date, hidden costs, RERA, resale value.
For each, write three things into your agent’s training: the empathetic acknowledgement (don’t fight the objection), the substantive response (the fact that addresses it), and the bridge back to the conversation (the question that re-engages the lead).
Acknowledge: “sir aapki baat sahi hai, investment hai yeh”. Respond with substance: “lekin 1300 per sqft is rate Hubballi mein NA + KJP cleared land ke liye realistic hai — neighbour project Goa-Dharwad highway pe 1500-1700 chal raha hai”. Bridge: “aap budget kya soch ke chal rahe hain sir?”.
The bridge question is what most AI tools miss. Without it, the conversation dies after the response. With it, the lead stays engaged and you keep moving toward the close.
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