Module · Strategy Templates
Sales is not one playbook. A cold real-estate enquiry needs a different conversation than a warm patient follow-up. DigitalCallers ships four pre-trained strategy templates — and lets you fork your own.
Project facts in turn 2 (mandatory). Time-bound offer in turn 4. Decision push in turn 6. Designed for hot real-estate enquiries where the lead has already shown intent.
Sample turn 4
“Sir 71 plots Phase 12 mein hain, abhi tak 22 sold ho chuke hain. Is hafte ki booking par 2% extra discount mil raha hai. Aaj sham tak sochkar bata sakte hain?”
| Avg duration | 85 s |
| Site-visit conv. | 28% |
| Best for | Hot RE leads |
Discovery questions first. Life-context understanding. Story-led objection handling. Designed for warm follow-ups, family-decision categories, healthcare.
Sample turn 3
“Acha sir, ghar ke liye soch rahe hain ya investment? Family kitne log? Bachhe ka school nazdik hona chahiye?”
| Avg duration | 140 s |
| Trust score | 8.6/10 |
| Best for | Warm follow-ups |
Pure information delivery. No urgency. Clarifying questions only. Ends on a soft CTA. Designed for top-of-funnel enquiries and FAQ-heavy categories.
Sample turn 2
“Sir, plot 30x40 ka 1200 sqft hai, rate 1300 rupaye per sqft, total 15.6 lakh. Documents NA aur KJP cleared, title clear hai. Aapko aur kuch jaanna hai?”
| Avg duration | 110 s |
| Info accuracy | 9.4/10 |
| Best for | Cold inbound |
Asks before pitching. Builds a case. Recommends the right SKU based on what the lead actually needs. Designed for multi-SKU categories — finance, healthcare, complex real estate.
Sample turn 4
“Sir aapne family size 5 bola, aur budget 18-20 lakh — to 30x50 ka plot zyada suitable rahega 19.5 lakh ka, 30x40 ki bajaye. Reason yeh hai…”
| Avg duration | 165 s |
| Upgrade rate | 31% |
| Best for | Multi-SKU |
Anatomy
Every strategy is defined by the same eight controls. You can fork any template and adjust each knob from the in-product editor.
| Control | Hard Closer | Storyteller | Educator | Consultant |
|---|---|---|---|---|
| Aggressiveness | 6/10 | 3/10 | 2/10 | 4/10 |
| Discovery questions | 2 max | 5–7 | 3 max | 6–8 |
| Project intro turn | Turn 2 | Turn 5 | Turn 2 | Turn 4 |
| Urgency tactics | Yes | No | No | Soft |
| Site-visit ask | Turn 6 (any day) | Turn 7 (any day) | CTA only | Turn 6 (any day) |
| Banned phrases | Free / cheap / 100% | Pressure / decide-now | All upsell language | Hard-close phrases |
| End-call discipline | GREEN/RED lights | GREEN/RED lights | GREEN/RED lights | GREEN/RED lights |
| Avg call duration | 85 s | 140 s | 110 s | 165 s |
The discipline
A common AI-calling failure mode: the agent ends the call on the wrong cue. “No more questions” gets misclassified as “not interested”, and a high-intent lead drops. Every DigitalCallers template ships with explicit end-call discipline.
GREEN LIGHTS = the agent stays on the line. RED LIGHTS = the agent ends politely. We codify both lists into the system prompt + the end_call tool description so they get reinforced at every layer.
GREEN LIGHTS · stay on the call
RED LIGHTS · end the call
Iteration
Every prompt edit is versioned. Every dispatched call records which prompt version it ran on. Roll back the moment a tweak underperforms — and audit which version produced your best week.
Hand us your top human caller’s script. We’ll fork the closest template, tune it, and run a side-by-side test on 50 of your live leads.