Module · Live Monitor & Whisper
Don’t deploy AI calling and walk away. Watch every active call as transcripts stream in. Whisper a correction the AI hears in real time but the customer doesn’t. Take over the line yourself when it matters.
Three modes
Not every call needs intervention. The Live Monitor gives you the right level of supervision for each one.
All four live cards stream transcript every turn. Filter by intent, agent, language. Sort by duration. Click any call to expand its full transcript.
latency 50-100 ms after each turn ends
Type a one-line correction. It gets injected into the agent’s next instruction. The lead never hears it; the agent factors it into the next response. ~1.2 s round-trip.
prompt-injection, end-to-end signed
Click “Take over” — the AI gracefully says “ek minute sir” and you’re patched in. No “please hold while we transfer”. Use for high-value enterprise leads.
SIP REFER, ~2 s changeover
Coaching loop
Every whisper is logged. If you’ve whispered “mention the KJP” on five calls this week, that’s a signal — the prompt itself should already include that fact. DigitalCallers surfaces these patterns weekly so you can codify them.
This week’s top whispers
Book a demo and watch our team whisper coach a live call to your number, in real time. We’ll explain the architecture as it happens.