Product
A complete catalog of what DigitalCallers ships today. Every feature has a deep-dive page — click into the ones that matter to your team.
Core modules
Sub-second TTFT, Hindi-English code-switching, multi-engine voice stack, stereo recording, multi-trunk SIP failover.
Deep dive →Hard Closer, Storyteller, Educator, Consultant. Eight knobs per template. Version history, one-click revert, GREEN/RED end-call discipline.
Deep dive →Six structured fields per call. Topic clusters, emerging objections, talk-to-listen, banned phrases, PII redaction.
Deep dive →Watch every active call. Whisper coaching the customer can’t hear. Seamless takeover. Whisper-aggregation → prompt-edit suggestions.
Deep dive →The agent books site visits, demos, consults and follow-ups straight into a shared calendar. Auto-confirm, reminder hooks, no-show tracking — all visible in one calendar view.
Deep dive →Sub-accounts, RBAC, per-client markup, signed CRM webhooks, white-label branding, automated cross-tenant isolation tests.
Deep dive →Supporting capabilities
Pipeline projection from intent + concerns + funnel stage. Predicts the rupee value of your active queue.
Score each agent’s knowledge against the brochure. Auto-generate a training plan for the gaps.
A/B test voice engines on real production calls. Promote the winner with one click.
Same engine, different prompt. Evolve your script through controlled experiments.
Promote a winning prompt or voice as the default for an agent. Roll back instantly.
Agent can trigger a WhatsApp send mid-call (“Sir address bhej raha hoon”) without ending the call.
Golden-conversation regression tests. Replay every shipped change against your top 50 historical calls.
Phone, email, Aadhaar, PAN regex-stripped from stored transcripts. Audio preserved as legal evidence.
Pre-flight DND check at dispatch. CSV import. call.dnd_blocked webhook fires when blocked.
Per-account retention days. Default 90. HIPAA-style accounts can drop to 7 days. Auto-purge.
7-day TTL HMAC signature. Embed recording in CRM without DigitalCallers session.
lp_<24-bytes> tokens, sha256-hashed. CSRF middleware exempts Bearer-auth requests.
Top whispered phrases this week → suggested prompt edits.
Today / 7d / 30d / 90d, plus custom date range. Effective per-minute rate, total minutes, profit.
Cross-tenant leak proofs in CI. We can hand you the test report on request.
Synthetic billing computation at startup. Catches breakage in 30 seconds, not 30 days.
GET /api/admin/billing-health · ok / degraded / broken. Pageable monitor.
After 10 consecutive delivery failures, the webhook auto-disables and emails the admin.
Profile.PROJECT_KNOWLEDGE → agent.company_name → account.name. Eliminates “Priya from Clicks Bazaar” embarrassments.
Channel 0 = lead, channel 1 = agent. 16-bit PCM 16 kHz. Zero S3 cost; local stored.
Day, week and month views of every site visit, demo and consult booked by the AI. Owner column, status pills, one-click reschedule. Filter by agent, by client account, by location.
Every booked appointment streams live into a per-client Google Sheet your sales reps already work in. Native Google Calendar / Outlook sync is on the immediate roadmap.
Auto-fire a thank-you message after every successful call. Editable templates per strategy, optional appointment-reminder rules. Billed separately on top of your base plan.
We ship roughly one major capability per week. If you’re evaluating DigitalCallers, tell us your gap — there’s a good chance it’s already on the roadmap.